Sales, ordering, & purchasing: Email info[at]oeps.tech

Repairs/returns: Read our policy here, then contact info[at]oeps.tech to initiate the process

Technical and scientific support:

• First, check the Open Ephys Forum to see if your question has already been answered

• Join the Open Ephys Discord Server to chat with experts from across the community

• Write to support[at]oeps.tech to get feedback via email
  

Note: if you’re contacting us about issues with the Open Ephys GUI, please include:
- The console log (copy paste the contents from the console that opens at the same time as the GUI)
- The saved config file ( the settings.xml file from your recording, in the Record Node folder).
- Your computer operating system and specifications